Support

Need help with Minutable, or found something that isn't working? Email minuteful2026@gmail.com and we'll get back to you, usually within two working days. If you can, tell us your iPhone model and what you were doing when the problem happened.

Getting started

Tap Start recording, or choose a type such as Meeting or Client call. When you stop, sign in with Apple to get your transcript and notes. Your first sign-in starts a free 3-hour trial with every feature.

My notes haven't appeared

• "Sign in to get notes": open the recording and tap Sign in. Notes start straight away.
• "Waiting for internet": your recording is safe on your iPhone. Notes start once you're back online with Minutable open.
• "Couldn't finish": open the recording and tap Retry. If it keeps happening, email us.

I forgot my app code

On the code screen, tap Forgot your code? You can unlock with Face ID or your iPhone passcode and then choose a new code.

Recording other people

Always tell people when you're recording them, and get their consent where the law requires it.

Are the notes always right?

Notes are created automatically and can contain mistakes, including wrong speaker names. Check anything important before relying on it or sharing it.

Deleting your data

Delete a recording in the app to remove it from your iPhone. To delete your account, go to Settings › Account › Delete account. See the privacy policy for details.